frequently asked questions
Are your products Gluten free?
Yes, all our products are 100% gluten free and produced in a facility that does not process gluten
Are all your products Vegan?
Yes, all our products are 100% Vegan, plant based and animal product free! They are produced in a facility that does not process any animal products or derivatives, with the exception of honey – the facilities are shared with other brands that occasionally use local raw honey in their products. We adhere to strict hygienic standards to prevent any cross contamination, but cannot 100% guar
Are your products peanut free?
Currently we do not use peanuts in any of our products. However, the facilities are shared with other brands who use peanuts in their products. While every effort to avoid any cross contamination is strictly adhered to, wecannot guarantee that our products are 100% free of any residue, therefore we do not recommend them for someone who suffers from a peanut allergy.
Do all your products contain tree nuts/sesame seeds?
Yes, all our products contain various nuts, and many contain sesame seeds or sesame derivatives. While we adhere to strict WHS standards in our kitchens, our machinery and equipment are shared with other companies, and we cannot guarantee there is no cross contamination of ingredients. If you have a sever tree nut or sesame allergy we cannot recommend you consume any of our products.
Are your products 100% Raw?
With the exception of our 'Smooches' bars, we do not cook any of our products. In order to reach the correct tempering of our organic house-made vegan chocolate, it must be heated to 50 degrees Celsius. We cannot guarantee that all the base ingredients we use have not been heat-treated. For example, brown rice syrup, maple syrup and coconut nectar – all common sweeteners used in raw food products, are all always heat-treated when they are produced.
Are your products Organic? Are you certified Organic?
Our food philosophy is 'Organic'. Almost all of our ingredients are certified Organic, and this is something that is very important to us! We are constantly re-evaluating and sourcing the freshest, most healthy whole food ingredients, focusing on organic first, but also trying to use local andAustralian products when possible, to reduce our carbon footprint For example, we may choose insecticide free Australian walnuts (tested and certified to have no chemical residue) rather than organic walnuts that have tocome from California. Another example is the Vanilla Extract we use. While it is not certified organic, the farming practices used is organic, but because it comes from many small family farms in Papua New Guinea (also providing a livelihood for the localresidents) it is not possible that they can acquire organic certification. Therefore, at present, we are not certified Organic, as it is a very costly and lengthy process for a small company such as ours. Being not certified, at present, allows us to use local , spray free, and uncertified organic ingredients where it makes the most sense. Getting Organic Certification is something we are looking into for the future. For your convenience, the certified organic ingredients we use in each product clearly labelled with an * on our ingredients list. If nuts are certified insecticide free, we have also noted this.
Is your Sunflower Lecithin GMO free?
Yes, our Sunflower lecithin is GMO free!